Job Description:

The Role

As Director, IT Product Management, you will be working in a team responsible for managing products and vendors through the entire product lifecycle from strategic planning in support of the Datacenter and Core Network Services Team. This includes working closely with the product engineering teams, vendor contracts, vendor performance, building and presenting investment business cases (purchases/renewals), and collaborating with numerous business unit partners (procurement, finance, Risk, etc.). You will serve as a focal point for the products you help manage, leading collaboration sessions with the teams to identify opportunities, assisting with overall strategy and conveying that strategy when presenting investment opportunities to leadership, participating in the governance processes to complete those investments, and managing business / vendor relationships to ensure we are receiving full value from those investments.

The Expertise and Skills You Bring

• 10 years of technical product &/or vendor management experience
• Related Vendor Experience:
  • IP Networks – LAN, WAN, MPLS, SDWAN
    • DDI: DNS, DHCP, IP Address Management
  • Telecom Circuits
  • Network Security – Firewalls, Segmentation, Intrusion Prevention & Detection
  • Traffic Management – Network / Application / Global Server Load Balancing
  • Network Proxy – Web, Socks, Plug, API/XML Gateways
  • Network Tools – Packet Analyzers, Packet Brokers, Monitoring & Performance Management Tools
• Ability to translate technology terminology to business relatable terms
• Expertise in leading vendors and contracts through the acquisition and renewal process
• Strong interpersonal, negotiating, and influencing skills with an ability to engage senior management and across all levels of the organization
• Data-focused approach, with the ability to interpret strategic objectives into actionable tasks
• Ability to define product features and break them into clear and concise stories with well-defined business value and acceptance criteria
• Solid focus on execution and ability to identify, communicate, and remove impediments
• Capable of leading, influencing, and motivating colleagues
• Continuously improve, encourage, and collaborate with team members, demonstrating servant leadership behaviors
• Agile experience; Jira and Jira Align, preferred
• Financial experience, a plus

The Team

As a collaborative center of excellence, the Product Enablement Team provides product & vendor management services to Enterprise Infrastructure & Operations. The team is passionate about translating strategy into spend decisions, bringing together processes, and mitigating risk. This combination leverages a set of core product management and analytical skills to support all phases of product management. Come join this dynamic team!

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.